Terms and Conditions vipclub – Complete Platform Usage Guide

These Terms and Conditions ("Terms") govern the relationship between vipclub ("Platform", "us", "company") and you as a registered user ("Member", "you"). The vipclub platform operates under a valid online gambling license and functions in accordance with the regulations set by the relevant regulatory authority.

This document contains several key definitions you should be aware of:

• "Platform" refers to the vipclub website, mobile app, and all services provided.
• "Account" refers to the personal profile created by a user to access vipclub services.
• "Account Balance" refers to the total real money and bonus credits available in a member's account.
• "Wagering Requirement" refers to the number of times a bonus must be wagered before it can be withdrawn as cash.

These Terms constitute a legally binding agreement between you and vipclub. The latest version of these Terms is always available on our website, and you are advised to review them from time to time.

To register and use vipclub services, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Citizens or residents permitted to use online gambling services under the laws of your country.
• Has never previously been closed or banned from the vipclub platform.
• Register with accurate, complete, and up-to-date personal information.

Vipclub conducts a rigorous identity verification (KYC) process. All members are required to submit valid identity verification documents upon request, including a copy of their ID, proof of address, and in some cases, proof of the payment method used.

You are solely responsible for keeping your username and account password confidential. vipclub will not be held liable for any losses resulting from unauthorized access to your account caused by your own negligence.

Vipclub accepts a range of popular payment methods in Malaysia for the convenience of our members:

• DuitNow (QR and Transfer)
• FPX (Financial Process Exchange) — all major Malaysian banks
• Touch 'n Go eWallet
• GrabPay
• Direct bank transfer (Maybank2u, CIMB Clicks, RHB Now, Public Bank Berhad, and others)

All deposits must be made using a payment method registered in your own name. Deposits via third-party accounts are not permitted. vipclub reserves the right to request proof of payment method ownership at any time.

In the rare case where a deposit is not credited within 30 minutes, please contact our support team with proof of the transaction for prompt investigation.

Your winnings are entirely yours, and vipclub is committed to processing every withdrawal quickly and efficiently. Here are the withdrawal terms you need to know:

• Minimum withdrawal: RM 30 per transaction.
• Standard processing time: 1 to 24 hours on business days.
• Withdrawals to local Malaysian banks are typically completed within 1 hour during office hours.
• All withdrawals will be processed to the same payment method used for your deposit.

Withdrawals involving winnings from bonuses will only be processed once all wagering requirements have been fully met. Any attempt to withdraw before these conditions are fulfilled will result in the cancellation of the relevant bonus portion.

Vipclub offers a variety of bonuses and promotions to our members. All bonuses are subject to the specific terms stated alongside each offer. The general terms applicable to all bonuses are as follows:

• The welcome bonus is available to new members registering for the first time only.
• Most bonuses are subject to a wagering requirement of between 15x to 40x the bonus value received.
• The timeframe to fulfill wagering requirements is typically between 7 to 30 days from the date the bonus is credited.
• Some games may not count, or may count at a different rate, toward fulfilling wagering requirements.
• Only one bonus may be active at a time unless otherwise stated.

Vipclub reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. vipclub's decisions regarding the fulfillment of bonus conditions are final.

Any attempt to abuse the bonus system — including registering multiple accounts, transferring funds between accounts, or using betting strategies specifically designed to meet wagering requirements without genuine risk — will result in bonus cancellation and potential account closure.

To maintain a safe and fair platform for all members, vipclub enforces the following restrictions. These activities will result in immediate action, including account closure and forfeiture of balances:

• Use of automated software, bots, scripts, or any tools designed to automate betting or exploit the system.
• Fraud, falsification of identity information, or use of credit/debit cards that do not belong to you.
• Money laundering through the vipclub platform in any form.
• Any form of collusion between players to manipulate game outcomes.
• Exploiting technical vulnerabilities or software bugs for unauthorized gain.
• Threatening, insulting, or harassing staff or other members.

Your vipclub Account may be closed or suspended in the following situations:

• At the member's request: You may close your account at any time by contacting customer support. All real-money balances (excluding bonuses) will be refunded once identity verification is complete.
• Temporary suspension: If you need a break from gambling, vipclub provides a self-suspension feature that can be activated through your account settings.
• vipclub Action: We reserve the right to close any account without notice if these Terms and Conditions are breached.

When an account is closed due to a Terms violation, vipclub is not obligated to refund any account balance associated with the violating activity.

Vipclub provides its platform "as is" and makes no guarantees regarding the availability or reliability of uninterrupted service. The following are the liability limitations you should be aware of:

• Vipclub is not responsible for financial losses caused by technical disruptions beyond our control, including internet outages, third-party server issues, or natural disasters.
• In the event of a technical interruption during gameplay, vipclub will use server records to determine the state of the game prior to the disruption.
• Vipclub's maximum total liability to any member over a 12-month period is limited to the net deposit amount made by that member during the same period.

Gambling involves the risk of losing money. vipclub does not guarantee any wins and is not responsible for the impact of gambling on your personal financial situation. You bet at your own risk.

Vipclub cares about the well-being of its members. We provide a range of tools to help you maintain control over your gambling habits:

• Deposit limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss limit: Set a maximum amount you are willing to lose within a given time period.
• Self-suspension: Suspend your account for 24 hours, 7 days, one month, or any duration of your choice.
• Self-exclusion: Permanently close your account if you feel gambling is beginning to affect your life.

Vipclub reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Changes take effect as soon as they are published on our website. We will endeavor to provide advance notice of material changes via email or in-platform notifications.

Continued use of the vipclub platform after changes are published constitutes your acceptance of the revised terms. You are advised to review this page periodically.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any disputes arising will first be resolved through vipclub's internal dispute resolution procedure before being referred to an independent arbitration body recommended by the relevant regulatory authority.